High Level Software - March 2023

Release Dates: March 2023

Status: Released to Production

For detailed information on High Level Software March 2023 releases please view a section below.

Guest Cancellations

Empower your customers with the freedom to cancel their bookings effortlessly with our innovative new feature! Our platform now offers a "manage my booking" link within the confirmation email, which allows customers to easily cancel their reservations with just a few clicks. This easy-to-use feature is designed to give your customers more control over their bookings, providing them with a seamless experience from start to finish. Say goodbye to the hassle of manual cancellations and provide your customers with the convenience they crave!

Click here to watch our video on guest cancellations

Custom Button

Introducing our new feature - the custom button, designed to turn your guests' booking experience into a revenue-generating opportunity. With a simple click, you can place upsell links to gift cards, and tickets, or use the button to direct a guest to more information about your hotel. The custom button is fully customisable, giving you complete control over what you promote and how you present it.

Click here to watch our video on customer buttons

More Email Variables

Our email suite just got even better with the addition of more variables. This means you can now fully customise your templates and effortlessly send personalised emails to your guests. But that's not all! We've also added a time-saving feature: each variable now comes with its very own copy button. This makes it easier than ever to transfer variables and speed up your workflow.

4th Stage In The Booking Engine

We have updated the booking engine to enhance the user experience and convenience during the booking process. The update involves the addition of a fourth stage, where customers can enter their credit card information to streamline payment. We have done this update to ensure data is protected using advanced security protocols.

Access CRM

Allow your data from HLS to transfer into access CRM.

Minor Updates & Enhancements

We have also released several minor updates that affect the following areas:

  • Importer - Minor updates and enhancements

  • Products - Bug fix to prevent the creation date change

  • API - Minor updates and enhancements

  • Bookings - Bug fix to prevent duplicate bookings

 

Pay by Link

Get ready to streamline your payment processes like never before with our revolutionary new feature! Pay by link allows you to effortlessly request payments and credit card information via email and SMS, giving your customers a seamless experience that enhances their satisfaction with your services. This feature is guaranteed to revolutionise your payment processes, saving you valuable time and energy while improving the overall customer experience.